1.Communication is a complex process. As such, it requires __________.


a. theories, strategies, and resources

b. knowledge, skills, and motivation

c.purpose, interaction, and content

d.context, self, and expression

e.all of the above

2. Communication is defined as the process of using verbal and nonverbal

messages to generate meaning within and across various contexts, cultures,  and channels. Which term in this definition refers to where, when, and under what circumstances you communicate?

a. messages





3. A study by the Business-Higher Education Forum listed __________ as the  most important skill area for career preparation in college.

a. oral communication skills

b.written communication skills

c.listening skills

d.computer skills

e.proficiency in your field of study

4. Communication is defined as the process of using verbal and nonverbal  messages to generate meaning within and across various contexts, cultures,  and channels. The key phrase in this definition is __________.


b.verbal and nonverbal messages

c.within and across

d.generate meaning

e.contexts, cultures, and channels

5.You generate meaning when you


a. speak.

b. write.

c.create visual images.

d.listen, read, and react to messages.

e.do all of the above.

6. When you ask the question, “Do I analyze and evaluate the meaning of the 4 multiple and complex messages that bombard us every day in an ever-

2 changing world?” which kind of communication is the focus of your







7. When you ask the question, “Do I critically analyze and appropriately  respond to public and mediated messages that affect the quality of our own

and other people’s lives?” which kind of communication is the focus of

your question?

a. personal





8. Your textbook presents seven key elements of effective communication.  What key element is missing from this list: purpose, others, content,  expression, structure, and context.





e.nothing is missing

9. Josh realizes that his presentation to a group of young men at a juvenile

detention center will be difficult. He decides that they are more likely to

take his advice if he shares past experiences from his own juvenile run-ins with the law. What element of communication has Josh taken into account as he prepares his talk?

a. expression





10. Culture is a(n) __________ set of shared interpretations about beliefs,  values, norms, and social practices which affect the behavior of a relatively  large group of people.





e.all of the above



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